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Sustainable services

Quality of the service and customer satisfaction: these are the pillars that support the growth strategies of the Iren Group, with the additional goal of contributing to the protection and enhancement of the territory.

We offer people and territories fundamental services, every day building the tomorrow we want.

For this reason, the Iren Group has chosen to:

produce electricity mainly from unconventional sources: hydroelectric, photovoltaic and co-generation plants and waste-to-energy plants

reduce emissions from district heating through co-generation and waste-to-energy plants

pursue water and energy conservation also by promoting sustainable consumption practices and behaviours among customers

ensure rational and sustainable management of the water resource by carrying out interventions to reduce losses in drinking water distribution networks, making investments in sewerage and treatment infrastructure

adopt integrated waste management systems that allow a high amount of material to be intercepted for recycling and only those materials that are not usefully recyclable to be sent for disposal, with subsequent energy recovery.

Energy production and services

Electricity

13,477 GWh

Volumes sold

in the energy market

Electricity

9,338 GWhe

Volumes produced

of which 75% renewable and high-efficiency out of total

Electricity

549 toe

Energy saving

from electricity and heat production

District heating

2,267 GWh

Heat sold

with 102,3 m³ of district heating volumes

District heating

1.146 Km

District heating network

with 630,273 inhabitants served

District heating

51,6%

District heating networks

Inspected

Electricity and gas distribution

Electricity

3,609 GWh

Electricity distributed

through our networks

Electricity

7,871 km

Length of networks

supplying energy to territories

Gas

2,512 million

Cubic metres

the volumes distributed

Gas

8.433 km

Length of gas networks

of which 99.7% inspected

Sale of energy services

Customers

2,305,552

customers

for the energy sector

Customers

3,045,836

citizens

served in the integrated water cycle

Customers

3,047,997

citizens

served in environmental services

Customers

630,273

citizens

served in district heating

Electricity

13,477 GWh

volumes sold

Gas

1,015 million

of cubic meters of volumes sold

District heating

2,267 GWh

heating sold

Environmental services

3,047,997

citizens served

4,020,000 tons

of waste managed

72,1%

separate waste collection

9,926,000 cubic metres

of Biomethane produced

1,530,000 tons

of emissions avoided from waste recovery

3,047,997

citizens served

4,020,000 tons

of waste managed

72,1%

separate waste collection

9,926,000 cubic metres

of Biomethane produced

1,530,000 tons

of emissions avoided from waste recovery

Integrated water service

177 million

cubic metres sold

1,380

waste water treatment plants

266

municipalities served

22,146 km

length of aqueduct networks

12,116 km

length of sewage systems

Smart solutions and energy saving

7,641 Toe

saved thanks to LED public street lighting

908 Toe

saved through technological upgrading of thermal systems in municipal buildings

3.770 Toe

saved thanks to an energy efficiency intervention

Summary tables