Compliance with the GRI Standards and Italian Legislative Decree 254/2016

Indicator

ApplicatION

Law 254/16

Page/Notes

Organizational profile

     

102-1

Name of the organization

Core

 *

Cover, 8

102-2

Activities, brands, products, and services

Core

*

19-23

102-3

Location of headquarters

Core * Back cover
102-4

Countries of operations

Core * 16
102-5

Ownership structure and legal form

Core * 14, 26
102-6

Markets served

Core * 16, 19-23, 93-100
102-7 Scale of the reporting organization Core *

Consolidated Financial Statements, 13, 19-21, 54, 75-79, 93, 120-121, 135-136

102-8

Information about employees and other workers

Core * 13, 21-23, 120-137, 135-136
102-9

Supply chain

Core * 113-118
102-10 Significants changes to the organisation and its supply chain Core * 9, 16-18, 26, 116
102-11 Precautionary principle (Risk Management) Core * 35-39
102-12 External initiatives  Core * 45, 86
102-13 Memberships of associations  Core * 112

Strategy

     

102-14

Letter to the stakeholders

Core

*

2-3

102-15

Key impacts, risks and opportunities

Comprehensive

*

37-39, 48-52, 66-71

 

Ethics and integrity

     

102-16

Values, principles, standards and rules of conduct

Core

 

14, 40-41, 86, 94-97

102-17

Mechanisms for advice and concerns about ethics

Comprehensive

 

40-41

Governance

     

102-18

Governance structure

Core

*

27-32

102-19

Delegation process for economic, environmental and social issues

Comprehensive

 

27

102-20

Management responsibility for economic, environmental and social topics

Comprehensive

 

27-28

102-21 Consulting stakeholder on economic, environmental and social issues Comprehensive * 9, 45-47
102-22 Composition of the highest governance body and its committees Comprehensive * 27-31
102-23 Chair of the highest governance body Comprehensive   27, 28

102-24

Nominating and selecting the highest governance body

Comprehensive

*

27-28

102-25 Processes in place for the highest governance body to ensure conflicts of interest are avoided Comprehensive   28, 31
102-26 Role of the highest governance body in setting purpose, values and strategy Comprehensive * 14, 26, 30-35
102-27 Collective knowledge of the highest governance body Comprehensive   28
102-28 Evaluating the highest governance body's performance Comprehensive * 27
102-29 Identifying and managing economic, environmental and social impacts Comprehensive * 9, 26, 27, 35-39, 45-47
102-30 Effectiveness of risk management processes Comprehensive * 30-31, 35-39
102-31 Review of economic, environmental and social topics  Comprehensive * 9, 26, 30-31, 35-39 
102-32 Highest governance body's role in sustainability reporting Comprehensive * 8-9, 26
102-33 Communicating critical concerns  Comprehensive   28, 36, 41
 

102-34

Nature and total number of critical concerns

Comprehensive

*

 41

102-35

Remuneration policies

Comprehensive

 

29-30

102-36

Process for determining remuneration

Comprehensive

 

29-30

102-37

Stakeholder engagement regarding remuneration policies

Comprehensive

 

30

102-38

Annual total compensation ratio

Comprehensive

 

123

102-39

Percentage increase in annual toal compensations ratio

Comprehensive

 

123

Stakeholder engagement

     

102-40

List of stakeholder groups 

Core *

9, 45-47

102-41

Collective bargaining agreements

Core *

116-117, 122-123

102-42

Identifying and selecting stakeholders

Core  

9, 45-46

102-43

Stakeholder engagement

Core *

9, 45-47, 111

102-44 Key topics and concerned raised  Core   9-12, 46-47

Reporting practice

     

102-45

Entities included in the Consolidated Financial Statements a

Core *

8

102-46

Defining report content and topic boundaries

Core *

9

102-47

List of material topics

Core *

9

102-48

Restatement of information

Core *

9, 67, 69, 73, 80, 93, 136

102-49

Changes in reporting

Core  

9

102-50

Reporting period

Core *

8

102-51 Date of most recent previous report Core   8

102-52

Reporting cycle

Core *

8

102-53 Contact point for questions Sustainability Report Core   149
102-54 Claims of reporting in accodance with GRI Standards Core * 8
102-55 GRI Content index Core * 137-141
102-56 External assurance Core * 8, 143
 

Management Approach

     

103-1

Explanation of the material topic and its boundary

Core *

10-12

103-2

The management approach and its components

Core *

(see the topics shown in italics)

103-3

Evaluations of the management approach

Core *

(see the topics shown in italics)

 

Value and economic development for local areas

   

12, 32-35, 50, 54-58, 72

 

Competitiveness on the market

   

12, 32-35, 50,89-92

 

Impacts on local areas (suppliers)

   

12, 50, 118

  Innovation and smart cities   * 11, 49, 61-64
  Energy efficiency, renewable sources and district heating   * 10, 48, 66, 79, 82, 97-99, 100
  Sustainable use of water resources   * 11, 49, 67-68, 74, 75-76
  Biodiversity   * 11, 82-84
  Emissions   *

11, 48, 68-70, 72-75

  Circular economy: management, separated waste collection and reuse of waste    * 11, 48, 68, 77-79
  Responsible management of business segments   * 12, 49, 70-71, 72-75, 79, 98-100
  Sustainable management of the supply chain   * 12, 50, 113-118
  Employment   * 11, 52,120-122, 135-136
  Industrial relations   * 11, 52, 117, 132-134 
  Occupational health and safety   * 11, 52, 117, 123-127

 

 

Development of human resources

 

 *

11, 52, 117, 123-127

 

Corporate welfare and diversity

 

* 10, 52, 103-107
  Human rights   * 11, 44-45, 113-115, 123-124
  Development of local communities   * 11, 50, 103-107
  Environmental education   * 11, 51, 108-109
  Internal and external communication   * 12, 50-51, 87-89, 113, 130-131
  Service levels, customer focus and changes in customer expectations   * 12, 51, 86-100, 109-110
  Efficient and reliable services   * 12, 49, 54-55, 70-71, 73, 75-76, 93-100 
  Marketing policies   * 12, 51, 86-87, 89-92
  Management of construction sites   * 12, 110
  Management of emergencies   * 12, 110-111
  Dialogue with Public Authorities   * 11, 39-40, 50, 111-113
  Fight against corruption   * 12, 41-42
  Compliance with laws and regulations     12, 39-40, 57, 58, 84, 93, 118, 132

 

ECONOMIC PERFORMANCE 

     

201-1

Directly generated and distributed economic value

Comprehensive  

54-56

201-2 Financial implications and other risks and opportunities connected to climate change Comprehensive   36, 55
201-3 Defined benefit plan obligations and other retirement plans Comprehensive   122, Annual Report
201-4 Financial assistance received from government Comprehensive   56

Market Presence

     

202-1

Ratio between the standard base salaries by gender compared to the minimum local salary

Comprehensive  

123

202-2 Proportion of senior management hired from the local community Comprehensive   55, 120

Indirect Economic Impacts

     

203-1

Infrastructure investements and services supported

Comprehensive  

54, 72, 107

203-2 Significant indirect economic impacts Comprehensive   55, 61-63

Procurement Practices

     

204-1

Proportion of spending on local suppliers

Comprehensive  

118

Anti-corruption

     

205-1

Operations assessed for risks related to corruption Comprehensive *

41-42

205-2 Communication and training about anti-corruption policies and procedures Comprehensive * 41-42
205-3 Confirmed incidents of corruption and actions taken Comprehensive * 42

Anti-competitive Behavior

     

206-1

Legal actions for anticompetitive behaviour, anti-trust, and monopoly practices 

Comprehensive  

93

 

ENVIRONMENTAL PERFORMANCE 

   

Property, plant and equipment

     

301-1

Materials used by weight or volume Comprehensive *

71, 97

301-2 Recycled input materials used Comprehensive * Not applicable due to the characteristics
of the materials used
301-3

Regenerated products and their packaging materials

Comprehensive * Not applicable inrealtion to Group activities 

Energy

     
302-1 Energy consumption within the organization Comprehensive * 66, 69, 74-75
302-2 Energy consumption outside of the organization Comprehensive * 75

302-3

Indicators of energy intensity Comprehensive *

Ratio between direct energy consumption and energy produced (TOE / MWh): 0.136

302-4 Indicators of energy consumption Comprehensive * 48, 73-74, 80-82
302-5

Reductions in energy requirements of products and services

Comprehensive * 81-82

Water and water discharges (2018 standard)

     
303-1 Interactions with water as a shared resource Comprehensive   67-68, 75
303-2

Management of water discharges related impacts

Comprehensive   67, 76

303-3

Water withdrawal Comprehensive *

67, 75

From the analysis carried out on "Aqueduct Water Risk Atlas" of the World Resources Institute, withdrawals, discharges and consumption did not take plase in areas of water stress

303-4 Water discharges Comprehensive *

67, 76

From the analysis carried out on "Aqueduct Water Risk Atlas" of the World Resources Institute, withdrawals, discharges and consumption did not take plase in areas of water stress

303-5  Water consumption Comprehensive *

68

From the analysis carried out on "Aqueduct Water Risk Atlas" of the World Resources Institute, withdrawals, discharges and consumption did not take plase in areas of water stress

Biodiversity

     
304-1 Operational sites owned, leased, managed in, or adjiacent to, protected areas and areas of high biodiversity value outside protected areas Comprehensive * 82-84
304-2

Significant impacts of activities on biodiversity

Comprehensive * 82-84

304-3

Habitats protected or restored Comprehensive *

82-84

304-4

IUCN Red List species and national conservation lists species with habitats in the areas affected by operations

Comprehensive * 84

Emissions

     
305-1

Direct (Scope 1) GHG emissions 

Comprehensive * 68-69, 74
305-2 Energy indirect (Scope 2) GHG emissions  Comprehensive * 68-69
305-3

Other indirect (Scope 3) GHG emissions 

Comprehensive * 68-70
305-4

GHG emissions intensity

Comprehensive * Ratio between Scope 1 + Scope 2 emissions and energy produced (tCO2/MWh): 0.36
305-5 Reduction of GHG emissions Comprehensive * 72-75, 79-82
305-6

Emissions of ozone-depleting substances (ODS)

Comprehensive * 70
305-7

Nitrogen oxides (NOX), sulphur oxides (SOX) and other significant air emissions

Comprehensive * 70,73

Water discharges and Waste

     
306-1 Water discharges by quality and destination Comprehensive * 76, partly included in standard 303-4 2018
306-2 Waste by type and disposal method Comprehensive * 68
306-3 Significant spills Comprehensive * 71
306-4 Transport of hazardous waste Comprehensive * Not applicable as the Group does not transport, import or export waste shipped internationally
306-5 Water bodies affected by water discharges and/or runoff Comprehensive * 76, partly included in standard 303-4 2018

Environmental compliance

     
307-1

Non-compliance with environmental laws and regulations

Comprehensive * 84

Supplier Environmental Assessment

     
308-1 New suppliers screened based on environmental criteria Comprehensive * 116-117
308-2 Negative environmental impacts in the supply chain and actions taken Comprehensive * 114, 116-117

 

 SOCIAL PERFORMANCE 

   

Employment

     

401-1

New employee hires and employee turnover Comprehensive *

121-122, 136

401-2

Benefits provided to full-time employees that are not provided to temporary or part-time employees 

Comprehensive

 *

122

401-3 Parental leave Comprehensive * 128

Relations between workers and management

     

402-1

Minimum notice periods regarding operational changes

Comprehensive *

132

Occupational health and safety (2018 Standard)

     

403-1

Occupational health and safety management system

Comprehensive *

117, 132-134

403-2 Hazard identification, risk assessment and incident investigation Comprehensive * 117, 122, 133
403-3 Occuaptional health services Comprehensive * 133
403-4

Worker participation, consultation and communication on occupational health and safety

Comprehensive * 117, 133
403-5 Worker training on occupational health and safety Comprehensive   117, 126-127
403-6 Promotion of worker health Comprehensive   117, 129, 130
403-7 Prevention and mitigation of occupational health and safety impacts directly linked y business relationships Comprehensive   Not applicable in relation to Group activities
403-8 Workers covered by an occupational health and safety management system Comprehensive   117, 132
403-9 Work-related injuries Comprehensive * 117, 132-134, 136
403-10 Work.related ill health Comprehensive *

117, 133-134

Data pertaining to Group employees

Training and Education

     

404-1

Average hours of training per year per eomployee

Comprehensive *

125-126

404-2 Programs for upgrading employee skills and transition assistance programs Comprehensive * 124-127, 129-130
404-3 Percentage of employees receiving regular performance and career development reviews Comprehensive * 123-124

Diversity and Equal Opportunity

     

405-1

Diversity of governance  bodies and employees

Comprehensive *

28, 121, 127-128, 135-136

405-2 Ratio of basic salary and remuneration of women to men Comprehensive *

128, 136

Data on remuneration is not available as it was partly paid in the following financial year

Non-discrimination

     

406-1

Incidents of discrimination and corrective actions taken

Comprehensive *

11, 44, 93, 113-114, 124, 127-128

Freedom of Association and Collective Bergaining

     

407-1

Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

Comprehensive *

116

Child Labor

     

408-1

Operations and suppliers at significant risk for incidents of child labor 

Comprehensive *

114

Forced or compulsory labor

     

409-1

Operations and suppliers at significant risk of incidents of forced or compulsory labor

Comprehensive *

114

Security Practices

     

410-1

Security personnel trained in human rights policies or procedures

Comprehensive *

Not applicable in relation to Group activities

Right of indigenous people

     

411-1

Incidents of violations involving rights of indigenous peoples

Comprehensive *

Not applicable given the location of the Group's activities

Human Rights Assessment

     

412-1

Operations that have been subject to human rights reviews or impact assessments

Comprehensive *

44-45

412-2 Employee training on human rights policies or procedures Comprehensive * 40-41
412-3 Significant investment agreements and contracts that include human rights clauses or are subject to human rights screening Comprehensive * 114, 116, 122

Local Communities

     

413-1

Operations with local community engagement, impact assessments and development programs

Comprehensive *

45-47, 101-107, 109-110

413-2 Operations with significant actual and potential negative impacts on local communities Comprehensive * 109-110

Supplier Social Assessment

     

414-1

New suppliers that were screened using social criteria

Comprehensive *

114-116

414-2 Negative social impacts in the supplychain and actions taken Comprehensive  * 114-115, 116

Public Policy

     

415-1

Political contributions

Comprehensive *

112

Customer Health and Safety

     

416-1

Assessment of the health and safety impacts of product and service categories 

Comprehensive *

89, 109-110

416-2 Incidents of non-compliance concerning the health and safety impacts of products and services Comprehensive * 95, 110-11

Marketing and Labeling

     

417-1

Requirements for product and service information and labeling

Comprehensive *

Not applicable in relation to Group activities

417-2 Incidents of non-compliance concerning  product and services information and labelling Comprehensive * 93
417-3 Incidents of non-compliance concerning marketing communications Comprehensive * 93

Customer Privacy

     

418-1

Substantiated complaints regarding concerning breaches of customer privacy and losses of customer data

Comprehensive *

93

Socio-economic Compliance 

     

419-1

Non-compliance with laws and regulations in the social and economic area

Comprehensive *

57, 58, 110, 118

 

ELECTRIC UTILITIES SUPPLEMENT

   

EU-1

Installed capacity Core *

19

EU-2 Net energy output Core * 19, 79, 80
EU-3 Number of customers Core   19-20, 93
EU-4 Length of transmission and distribution networks Core   19, 20, 95
EU-5 Allocation of emission quotas Core * Level of respect: 5.21%
EU-10 Planned capacity Comprehensive   54
EU-11 Average output of heat production plants Comprehensive *

Cogeneration plants, thermal plants and thermoelectric plants: 64.9%

Waste-to-energy plants: 66.6%

EU-12

Transmission and distribution losses as a percentage of total energy

Comprehensive * 94
EU-13 Biodiversity of offset habitats compared to the biodiversity of the affected areas Comprehensive * 83
EU-15 Percentage of employees eligible to retire in the next 5 and 10 years Comprehensive   122
EU-17 Days worked by contractor and subcontractor employees Comprehensive   117
EU-18 Percentage of contractor and subcontractor employees that have undergone relevant health and safety training Comprehensive * 117
EU-22 Number of people physically or economically displaced and compensation  Comprehensive * 110
EU-25 Number of injuries and fatalities to the public involving company assets Comprehensive * 110
EU-26 Percentage of population not served in the electricity distribution area Comprehensive   The Group serves the entire population of the areas where it manages   the electricity distribution service
EU-27 Number of residential disconnections for non-payment, broken down by duration of disconnection and by regulatory regime Comprehensive   95
EU-28 Power outages: mean number of interruptions per LV customer (N1) frequency Comprehensive   94
EU-29 Electricity interruption: cumulative downtime (D1) Comprehensive   95
EU-30 Average plant availability factor Comprehensive *

Co-generation plants: 58.3%

Waste-to-energy plants: 90.3%