The quality of service and customer satisfaction are the pillars that support the growth strategy of Iren Group, with the further objective of contributing to the protection and enhancement of the territory.
For this reason, Iren Group has chosen to:
produce electricity mainly from unconventional sources: hydropower, photovoltaic, cogeneration and waste-to-energy plants
reduce emissions through cogeneration and waste-to-energy plants 
pursue water and energy saving also promoting good practices and sustainable consumption behaviour among customers 
ensure a rational and sustainable management of water resources by carrying out interventions aimed at reducing leaks in drinking water distribution networks, investing in sewage systems and wastewater treatment plants
adopt integrated waste management systems that enable to intercept a huge amount of material for recycling and to send for disposal only those materials that are not usefully recyclable, with consequent energy recovery


16,922 GWh sold

10,110 GWh produced

Electricity produced by plants fuelled by environmentally friendly sources (renewable or high-efficiency cogeneration) is approximately 73% of all production

Hydroelectric and photovoltaic plants have made it possible to avoid emissions equal to 601,370 tonnes of CO2




District heating

2,944 GWh heat produced, 76% of which from high-efficiency cogeneration source 

97 mcm of volume served 

Distribution network 1,064 Km

About 910,964 of CO2 avoided through cogeneration plants and district heating

More than 895,700 citizens served

Electricity distribution

3,587 GWh electricity distributed

Lenght of electricity network 7,795 km

Gas distribution

1,250 mcm distributed

Length of gas network 8,115 km

98.8% of the gas network inspected




1,904,302 customers in the energy sector, 2,765,363 inhabitants served in the integrated water service, 3,061,547 inhabitants served in the environmental services and 895,745 in district heating


16,922 GWh sold

District heating

97 mcm of district heated volumes


3,018 mcm sold



Environmental services 

307 municipalities served 

More than 3 million tonnes of waste managed 

39 treatment, selection, storage and recovery plants

3 waste-to-energy plants 2 operating landfills

69.3 % of sorted waste collection, against a national average of 61.3 %

Integrated Water Service

175 mcm sold

Lenght of water mains network 19,944 km

Lenght of sewage systems 11,189 km   

More than 205 mcm of waste water treated

Over 794,000 parameters analysed of drinking water and waste water



Energy efficiency projects

7,096 TOE saved from the LED public street lighting

784 TOE saved thanks to the technological upgrading of heating systems in municipal buildings

1,538 TOE saved from the installation of high-efficiency condensing boilers